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IDProjectCategoryView StatusLast Update
0001713T99X171.00 SKB EagleSW Issuepublic2023-05-11 08:11
Reporter(ALTech) Younkwang Jung Assigned To(ALTech) Younkwang Jung Due Date2023-05-09 13:14
PriorityhighSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0001713: [Smart3][ATV12] audio issue at Live Channel after exit TJ Karaoke app
DescriptionHi Kerwin

Jira is
https://jira.skbroadband.com/browse/BPM-18566

Reproduction step is
1. Go to channel 702 and run TJ app (if TJ app is not installed, install it )
2. exit the TJ karaoke app.
3. check Live Channel
   => Audio crashing issues observed

[Device Info.]
STB : Smart3 (BFX-AT100)
F/W ver : 15.537.42-0000
Web UI : 5.3.6.003(PRD)
Revision : Home(r22564), Zem(r6357)
Server list: PRD


Attach the log.
When I run the TJ karaoke app, the log below begins to be observed.
..
05-04 11:07:02.964 3488 7760 E ringbuffer: ring_buffer_write, Buffer malloc fail!
05-04 11:07:02.985 3488 7760 E ringbuffer: ring_buffer_write, Buffer malloc fail!
05-04 11:07:03.006 3488 7760 E ringbuffer: ring_buffer_write, Buffer malloc fail!
..
And it's been observed even after exit of TJ karaoke.

Please check this issue

Thank you
YK.Jung
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Users monitoring this issue

User List (ALTech) JunGyu Kim , (ALTech) SY Yoon

Activities

(ALTech) Younkwang Jung

2023-05-04 12:17

developer  

bfx-at100 tj노래방.zip (74,864,238 bytes)

(ALTech) Younkwang Jung

2023-05-08 12:26

developer   ~0013060

Hi Kerwin

This issue is observed only in FXN model.
Please check it

Thank you
YK.Jung

(ALTech) Younkwang Jung

2023-05-09 16:49

developer   ~0013080

Hi Kerwin

SKB is requesting an update on this issue.
Please check it

Thank you
YK.Jung

(SW) Kerwin Chen

2023-05-09 19:09

developer   ~0013087

Hi YK,

I think it should be checked by AML first.
Previously, there was a similar TJ issue which was solved by AML Korea. (https://172.18.223.170/vaas/view.php?id=1610)
I checked commits in hardware/audio, FXN doesn't make any change but apply AML patches.

Thank you !

(ALTech) Younkwang Jung

2023-05-11 08:10

developer   ~0013093

Hi Kerwin

we did a patch test with Amlogic and found the cause.
But the strange thing is that manufacturers(INTEK/INNOPIA/FXN) applied the same patch, but only FXN model have this issue.
Anyway new AML patch will be released soon

Thank you.
YK.Jung

Issue History

Date Modified Username Field Change
2023-05-04 12:17 (ALTech) Younkwang Jung New Issue
2023-05-04 12:17 (ALTech) Younkwang Jung Status new => assigned
2023-05-04 12:17 (ALTech) Younkwang Jung Assigned To => (SW) Kerwin Chen
2023-05-04 12:17 (ALTech) Younkwang Jung File Added: bfx-at100 tj노래방.zip
2023-05-04 12:17 (ALTech) Younkwang Jung File Added: BFX-AT100_20230504-110650.zip
2023-05-04 12:19 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2023-05-04 12:19 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2023-05-08 12:26 (ALTech) Younkwang Jung Note Added: 0013060
2023-05-09 16:49 (ALTech) Younkwang Jung Note Added: 0013080
2023-05-09 16:50 (ALTech) Younkwang Jung Priority normal => high
2023-05-09 19:09 (SW) Kerwin Chen Note Added: 0013087
2023-05-09 19:09 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (ALTech) Younkwang Jung
2023-05-09 19:09 (SW) Kerwin Chen Status assigned => acknowledged
2023-05-11 08:10 (ALTech) Younkwang Jung Note Added: 0013093
2023-05-11 08:11 (ALTech) Younkwang Jung Status acknowledged => closed
2023-05-11 08:11 (ALTech) Younkwang Jung Resolution open => fixed